Free Dashboard for CX Reporting
Building your own solution can take months, and general AI tools like ChatGPT don’t deliver reproducible, trusted insights. Keatext is built specifically for customer feedback analysis, ready to help you and your team focus on the strategic work that drives your business forward today.
At-a-glance Reports Generated by AI
Get insights instantly with AI-generated reports that identify blind spots, themes, and customer sentiment, all powered by strong analysis of feedback from all your channels like surveys, reviews, and support tickets.
Key Drivers and Recommendations
Pinpoint key drivers of satisfaction in your customer feedback and get recommendations generated by AI that inform decision making and help demonstrate a clear ROI from your CX initiatives.
Ready to see for yourself?
Buy or build? Let's break it down
While general AI models like ChatGPT are powerful at data exploration, you need trustworthy evidence and reproducible results from a single source of truth that you can rely on to guide your strategic decisions and demonstrate a clear ROI from your CX initiatives.
Consideration
Buy CX solution ↓
Build DIY solution
Initial investment
Typically lower
Potentially higher
Time to market
Rapid deployment
Longer development time
Customization
Limited, depends on vendor
Full control, high customization
Expertise required
Less technical expertise required
Requires significant technical expertise (LLM development, AI)
Maintenance and support
Provided by vendor
Ongoing development and maintenance responsibility
Cost of ownership
Predictable subscription fees
Potentially higher long term costs
Control and flexibility
Limited vendor control
Greater control and flexibility
LLM integration
May offer pre-built LLM integrations or partnerships
Requires in-house development or integration of LLM tools
Will your solution keep up with your success?
Your business is always evolving, and you need an analysis platform that evolves with you.
Partnering with a dedicated platform gives you the confidence to scale, knowing that a team of experts is constantly updating your capabilities so you can be ready for your future.
Discover our free dashboard
Take the next step with an interactive Keatext dashboard. This shareable link is a great way to evaluate our platform in your search for an analytics solution. Afterward, you’ll be able to book a demo and get a proof of concept on your own customer feedback data!