ABOUT KEATEXT We’re a fast-growing technology company shaping Montreal’s AI ecosystem. Keatext’ AI platform interprets customer and employee written feedback across various channels to highlight recommendations improving the customer experience. The solution enables organizations to audit customer and employee satisfaction, identify new trends, and keep track of the impact of actions or events affecting them. ...
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- How sentiment analysis can improve your customer experience (CX)
- Scaling Corporate Culture Assessment with Artificial Intelligence
- Choosing the right Text Analytics partner for your VoC platform
- VoC platforms: Choosing the right Text Analytics technology
- Survey Platforms: The pitfalls of building text analytics in-house