Office Manager/Executive Assistant

ABOUT KEATEXT

We’re a fast-growing technology company shaping Montreal’s AI ecosystem. Keatext’ AI platform interprets customers’ written feedback across various channels to highlight recommendations improving the customer experience. The solution enables organizations to audit customer satisfaction, identify new trends, and keep track of the impact of actions or events affecting the clients.

OUR TEAM

Our culture is “Valley style” with a Montreal twist: friendly and casual work environment, hard work, fast pace… It revolves around passion, initiative, collaboration, as well as M&M’s, good quality coffee, giant bean bags and inspirational Sci-Fi.

THE ROLE

Are you energetic, reliable, organized person with a desire to make the work environment a better place? If so, you’re the perfect candidate for Keatext!
As an Office Manager, you will work closely with the founders, the management team as well as our various departments (administration, finance) to ensure that everyone has the necessary tools to perform their daily tasks. You will have exceptional attention to detail and superior written and verbal communication skills. You will perform a wide variety of administrative support services, ranging from complex to routine, all of which contribute to the efficient and professional operations of the organization as well as employee happiness.

YOUR RESPONSIBILITIES

    • General office administration, supplier’s relations, organize and maintain office and kitchen supplies, primary liaison with various service providers;
    • Assist with Human Resources and Accounting administrative support on an as needs basis;
    • Greet clients and visitors;
    • Do the routing of information request coming through our info@ email address;
    • Book conferences and tradeshow logistics;
    • Assist staff with preparation and processing of expense reports on a monthly basis;
    • Serve as primary liaison to Accounting, Legal and other outside vendors;
    • Assist with calendar management, meeting planning for staff and travel arrangements as needed;
    • Organize social activities;
    • Assist in preparation of reports, presentations, proposals, etc.;
    • Manage projects and follows up on action items on behalf of senior staff.

OUR REQUIREMENTS

    • Degree in Business Administration or equivalent;
    • Must have 3-5 years of experience as an office manager;
    • Experience with Microsoft Office (Word, Excel), Gmail, Google Docs, QuickBooks Online or similar (an asset);
    • Must possess excellent customer service and communication skills (both written and verbal) in French and English;
    • Able to work independently and in a team;
    • Excellent at prioritizing and meeting tight deadlines;
    • Project management experience preferred;
    • Prepare correspondence accurately and with excellent attention to detail;
    • Must have strong work ethics, integrity, tolerance of stress and ensure confidentiality, diplomacy, and tact at all times.

WHAT WE OFFER:

    • A competitive salary;
    • Insurance covering Medical, Dental & Vision;
    • Paid vacation between Christmas and New Year.

Please include these in your application:

    • What you find most interesting about Keatext;
    • How do you describe a great company culture?

Think you would be perfect for this role? Great! We want to hear from you. Drop us an email at careers@keatext.ai with your CV and the other information we requested.