Executive’s View: The Future of AI in Customer Experience Management

Executive’s View: The Future of AI in Customer Experience Management

Artificial intelligence is becoming a very common topic in business discussions. Recently, I was interviewed by Gérald Fillion who was hosting a special edition of RDI ÉCONOMIE on the practical application of artificial intelligence (AI) in business. You can watch it here (in French), in case you missed it: Image source: communiques.radio-canada.ca Video source: RDI Économie ...

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