Unlock instant insight from your feedback.

Keatext is an AI text analytics platform that empowers teams by instantly turning customer feedback like reviews, surveys, and support tickets into actionable insight.

Over 18 million comments analyzed for our clients.

L'Oreal

Ahem. Your customer feedback is trying to tell you something.

Feedback is gold when it comes to enhancing your customer service and even your product. But how can you possibly collect, analyze - and most importantly, take action - on this feedback given how busy your team is? That’s where Keatext kicks into gear.

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Upload feedback from anywhere.

Upload your customers' reviews, surveys, support tickets... Even in different languages. Or connect Keatext directly to Zendesk, Intercom, and 400+ other platforms.

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insights

Dive into AI-sourced insights.

Know exactly where to look first in your feedback. Our AI automatically identifies customer sentiment and intent, groups of similar topics, and trends in your feedback.

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customerExperience

Take action where it counts!

Customize your analytics, tags, and data groups to fit your business context. Easily share insights in or outside your team. Start improving your customer experience!

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Empower your team by unlocking actionable insight.

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    Spend 98% less time analyzing feedback.

    We analyze thousands of your customer comments in just minutes using plug and play AI text analytics.

    Keatext allows you to free up your team to prioritize solutions instead of spending hours on analysis that should be automated.

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    Get a full picture of your feedback in 15 minutes.

    We give you an omnichannel view of all your feedback, in one platform. And in real time!

    Our AI identifies sentiment and intent in your customer data, and automatically groups similar topics together.

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    Quickly and easily identify roadblocks in your customer experience.

    We provide a dashboard that serves your KPIs and helps you immediately identify problems that need to be resolved right away.

    Keatext enables you to drill down into more context and analytics from top level insights on the dashboard.

See what kind of insight Keatext can unlock for you!

Get a demo
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