We automate customer feedback text and sentiment analysis to deliver immediate and actionable insights that help your team be more effective.
We analyze thousands of your customer comments in just minutes using plug and play AI text analytics. This means less time wasted on complex setup and more time to report the important insights in your customer feedback.
Keatext allows you to free up your team to prioritize solutions instead of spending hours on analysis that should be automated.
We provide a dashboard that serves your KPIs and helps your team immediately identify problems that need to be resolved right away to make an impact on your customer experience.
The dashboard is interactive and by clicking through insights you can access deeper analytics to hone your understanding of customer comments and the context around them.
We generate custom URLs that enable you to share your dashboard or filtered analysis results outside the app to streamline the reporting process.
Once you build your analysis, it takes only a few clicks to share it across your team and start working towards solutions right away.
How digital sampling company Sampler uses Keatext’s AI data analysis to show clients what their customers think and feel