Quickly get to the heart of your customers' needs to create rich, personalized experiences

An advanced AI text analytics platform, Keatext delivers the clarity you need to:

  • Improve customer insights and interactions
  • Boost operations efficiencies
  • Personalize service offerings
  • Create seamless multi-channel customer experiences

The platform rapidly analyzes large volumes of unstructured feedback data, such as:

  • customer reviews or online feedback
  • chat logs
  • survey open-ended questions
  • social media posts

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