We automate conversational text analysis and deliver immediate and actionable insights to help your support team be more effective.
We analyze thousands of your support tickets in just minutes using plug and play AI text analytics. Our Zendesk integration is the fastest way to upload data and get insights right away.
Keatext allows you to free up your support team to prioritize solutions instead of spending hours on analysis that should be automated.
We provide a dashboard that serves your KPIs and helps your support team immediately identify problems across the board that need to be resolved right away.
The dashboard is interactive and by clicking through insights you can access deeper analytics to hone your understanding of customer conversations and the context around them.
We generate custom URLs that enable you to share your dashboard or filtered analysis results outside the app to streamline the reporting process.
Once you build your analysis, it takes only a few clicks to share it across your team and start working towards solutions right away.
What happens when the power of AI text analytics meets a service-first CRM company