This webinar aired on Wednesday, March 29, 2017
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AI is already proving to be a powerful technology for the survey software and market research industry. Yet there is still so much to learn. In this webinar series, we’ll take a closer a look at how AI is helping to redefine survey feedback analysis, and accelerate time-to-insights.


What you’ll learn:

  • The key role AI plays in accelerating insights
  • How to implement continuous feedback opportunities
  • How to prepare and adapt current processes for innovation in AI
  • Current AI tools (text analytics, predictive analytics, machine learning, etc) and how they will evolve in the future

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Special Q&A – Ask An Expert:

We will have a live Q&A where you will have the opportunity to ask Keatext CEO Dr. Narjès Boufaden all of your burning questions around AI.

Narjès is a pioneer in NLP, machine learning and text mining from conversational text. She chose to apply her expertise in the commercial world by founding Keatext in 2010. Her expertise remain in the development of new algorithms to analyze human conversations.


Webinar Hosts


Catherine Constantinides

Marketing Director at Keatext, an emerging player in the text analytics space. With over 7 years experience working in the customer feedback software industry, she’s passionate about sharing actionable customer experience strategies and best practices.


Jay Filiatrault

His biggest passions are customer experience and digital marketing since building his first website in 1995. He’s been helping companies leverage text analytics for close to 4 years as head of customer success.

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