Ebook: Improving Brand Reputation

Ebook: Improving Brand Reputation

Using Keatext To Measure and Improve Brand Reputation We used Keatext to analyze over 12,000 spontaneous hotel reviews. In a matter of seconds we were able to reveal key insights related to guest satisfaction and how they impact brand reputation:What elements affected customer satisfaction the most? What are some of the most commonly ...

Continue Reading...

Ebook: Identifying Operational Issues

Ebook: Identifying Operational Issues

USING KEATEXT TO IDENTIFY OPERATIONAL ISSUES We used Keatext to analyze over 12,000 hotel reviews from real guests. In a matter of minutes, we discovered some valuable insights related to operational issues like attitude towards staff, feedback on product quality, and general perception of the different hotel brands.With Keatext you can answer key questions like:Does my staff provide ...

Continue Reading...

Ebook: Getting Started With Text Analytics

Ebook: Getting Started With Text Analytics

Getting Started With Text Analytics  It's easy to understand that Voice of the Customer programs can provide your company with valuable insight. The difficulty lies in finding the customer feedback analysis solution that fits your specific business needs.With this guide, you’ll be able to answer the following questions:How much effort does manual text analysis ...

Continue Reading...

Free Trial 1
FRESH CONTENT DELIVERED STRAIGHT TO YOUR INBOX