Using Keatext To Measure and Improve Brand Reputation We used Keatext to analyze over 12,000 spontaneous hotel reviews. In a matter of seconds we were able to reveal key insights related to guest satisfaction and how they impact brand reputation:What elements affected customer satisfaction the most? What are some of the most commonly ...
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- How sentiment analysis can improve your customer experience (CX)
- Scaling Corporate Culture Assessment with Artificial Intelligence
- Choosing the right Text Analytics partner for your VoC platform
- VoC platforms: Choosing the right Text Analytics technology
- Survey Platforms: The pitfalls of building text analytics in-house