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Read our product updates, thought leadership, learning modules, and more.

customer feedback analysis

How CustomerCount transforms unstructured data into added value

Survey platform CustomerCount leverages Keatext’s AI sentiment analysis capabilities to improve customer feedback analysis.

employee surveys

How Employee Surveys Keep Multiple Generations Happy

By using qualitative data retrieved from voice of employee surveys with Keatext’s AI platform, companies can better engage their workforce.

negative feedback

The route to a five-star rating is paved with data

Analyzing negative feedback with AI sentiment analysis tools like Keatext helps brands better understand and respond to detractors.

millennial market

Using AI to reach the elusive millennial market

Through text analytics platforms like Keatext, brands can better understand customer feedback and tap into the millennial market.

retail experiences

Retail experiences of the future depend on data

Retailers are using machine learning to connect with customers, manage customer feedback, and create better retail experiences.

customer feedback strategy

How businesses can focus their efforts to drive customer feedback

Brands can stand out among the competition with a well thought out customer feedback strategy from start to finish.

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