Keatext removes the tedious work of analyzing customer feedback and helps you instantly find what needs immediate attention to improve your customer experience.
Understand and prioritize your customer feedback in minutes
Keatext removes the tedious work of analyzing customer feedback and helps you instantly find what needs immediate attention to improve your customer experience.
Feedback from wherever you collect it - reviews, surveys, help desks, call centres - in multiple languages.
Instantly see comments grouped by topic, opinion, and sentiment.
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Don’t let unorganized data stop you.
Dive right into your analysis with advanced filters, or export your analyzed feedback to explore it further on your own.
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Find the hidden gems in your feedback, backed by the power of AI.
Identify trends and share dashboards to ensure your insights make waves across your company.
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"The biggest improvement Keatext brought is facilitating our culture change. BRP wants the customer to be at the center of everything it does. Having an easy way to understand the customer helps us accomplish this."
"We teamed up with Keatext not only because of its ease of use and seamless integration with our existing platform, but also because we share the same philosophy of continually improving the customer experience."
"Our model is to give our owners the absolute best experience possible. We really saw Keatext as an opportunity to make what was already good much better, and to take it to the next level."
“Even reading through a few hundred ratings and reviews to see what jumps out and what some of the themes are takes a lot of time that we don't have. Instead of 8 hours to parse the details of the data in 6,000 reviews, it takes me 10 minutes using Keatext.”
