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Case Studies

Lenovo analyzes feedback
for 250+ products
Lenovo leverages Keatext in its global licensee program to analyze customer feedback and monitor product quality.

Intelcom builds a data-driven
approach to CX
Intelcom relies on Keatext's AI-based text analytics and recommendations to lead the digital transformation of their CX.

COOLA boosts CSAT score
by 5 points
COOLA leveraged Keatext's Zendesk integration for support ticket analysis to improve customer satisfaction by 5 points.