Keatext brings the voice of customer and employee into your day-to-day activities. Easily understand what drives engagement and get tailored AI-based recommendations to improve people experiences.
Text analysis is a machine learning technique used to analyze and find insights in open-ended text data, like customer or employee feedback.
Voice of Customer
Digital customer experiences are the new battleground for brands, and a voice of customer program is critical to stay competitive.
Voice of Employee
In a changing HR landscape, post-pandemic and with new economic pressures, understanding the voice of employee is crucial for profitability.