Keatext brings the voice of customer and employee into your day-to-day activities. Easily understand what drives engagement and get tailored AI-based recommendations to improve people experiences.
From our
Insights Hub
![](https://www.keatext.ai/wp-content/uploads/2024/02/text-analysis-blog.png)
Text Analysis
Text analysis is a machine learning technique used to analyze and find insights in open-ended text data, like customer or employee feedback.
![voice of customer](https://www.keatext.ai/wp-content/uploads/2023/12/voice-of-customer-cover.png)
Voice of Customer
Digital customer experiences are the new battleground for brands, and a voice of customer program is critical to stay competitive.
![voice of employee](https://www.keatext.ai/wp-content/uploads/2024/02/voe-cover.png)
Voice of Employee
In a changing HR landscape, post-pandemic and with new economic pressures, understanding the voice of employee is crucial for profitability.