Keatext removes the tedious work of analyzing customer feedback and helps you instantly find what needs immediate attention to improve your customer experience.
Keatext removes the tedious work of analyzing customer feedback and helps you instantly find what needs immediate attention to improve your customer experience.
Our AI model analyzes thousands of comments in minutes with no training required. It identifies sentiment and intent and automatically groups similar topics to make your insights easy to navigate.
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Gather all your sources of feedback in one place, where the analysis is entirely up to you. Our dashboard provides an overview of your insights, but you can control your data views to dive as deep as you want into the details.
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Keatext integrates with 400+ apps like Zendesk and Qualtrics to bring you a seamless analysis experience. Insights from your data are available both in real time and at scale when you connect an app.
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Insights are just so much better when you can share them with no hassle. Save reports as you go and send out a shareable link when you’re ready to show the world - or just your team - what you found with Keatext.
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Automate conversational text analysis and enhance CRM processes by easily connecting Zendesk with Keatext.
Expand your survey horizons with qualitative data analysis powered by Keatext’s Surveymonkey integration.
"Even reading through a few hundred ratings and reviews to see what jumps out and what some of the themes are takes a lot of time that we don't have. Instead of 8 hours to parse the details of the data in 6,000 reviews, it takes me 10 minutes using Keatext."