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Read our product updates, thought leadership, learning modules, and more.

Data that pops: Keatext’s new statistics module illustrates every insight

Keatext’s statistics module allows users to create charts based on data points, patterns, and insights derived from NLP sentiment analysis.

sentiment analysis

What text analysis of top Canadian bank reviews can tell us

Keatext’s text and sentiment analysis explores ratings and reviews for branches of this top Canadian bank in Montreal and Toronto.

bell customer satisfaction

Turning Employee Voice into Business Value with a Leader in the Canadian Telecom Market

Keatext’s text and sentiment analysis of customer and employee reviews reveals the truth about Bell customer satisfaction.

digital customer experience

Bruce Temkin: “The future of CX depends on actionable insights”

Bruce Temkin shares his experience in the CX space and his predictions for the future of digital customer experience and actionable insights.

covid alert app

What Canadians think of the new COVID Alert app

Keatext decided to dig into customer review data to see what app users are saying about their experience with the COVID Alert app.

Coveo’s AI-powered search platform hits every touchpoint

AI tools like Coveo help companies deliver the most relevant search answers to improve retail customer experience and engagement.

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