Montreal, November 19, 2018 — Keatext is proud to announce a partnership agreement with the creative agency lg2. The agency’s clients will be able to use Keatext to analyze large volumes of text and unstructured feedback from multiple sources, including surveys, social posts, comments and user reviews.
According to Charles-Olivier Simard, Keatext CTO, “in order for our company to officially partner with an agency for the first time, we needed to be convinced of the agency’s commitment to innovation and of their leadership in the industry. We were won over by lg2’s vision for customer experience, by its technological capabilities and by its strong entrepreneurial values, which are in line with ours.”
Anne-Marie Castonguay, lg2 Vice-President of Data and Intelligence, explains that “customer experience is the main differentiator for many industries. This partnership is part of our commitment to helping our clients tap into the consumer and employee feedback goldmine in order to generate high-impact insights and prioritize their actions. Keatext’s reputation precedes them; we were impressed by the performance and flexibility of their solution, which we will integrate into our practices and the dashboards of several clients in the next few months.”
Keatext is an AI-powered text analytics platform that synthesizes large volumes of feedback from multiple channels (such as open-survey questions, online reviews and social media posts) in seconds, producing actionable insights delivered in one comprehensive dashboard. Keatext was founded in 2010 by natural language-processing pioneer Narjès Boufaden. With a team of full-time PhDs, she is delivering on her vision to develop applied AI that helps businesses cultivate meaningful relationships with their customers. For more information, visit keatext.ai.
With offices located in Toronto, Montreal and Quebec City, lg2 is the largest independent creative agency in Canada and is a model of entrepreneurial success. Every day, the agency transforms, reinvents and collaborates with the most inventive local and international brands in order to help them feed their ambition and become leaders in their industries. Its team of close to 300 experts is dedicated to delivering an exceptional creative product by employing cutting-edge business solutions. For more information, visit www.lg2.com.