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Blog

Read our product updates, thought leadership, learning modules, and more.

We conquered our first Collision conference

Keatext founder Narjès Boufaden gave a keynote about Keatext’s powerful NLP and sentiment analysis at the Collision Conference in Toronto.

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customer review analysis

How data analysis of customer reviews could have helped WOW Air avoid a shut-down

WOW Air’s shutdown could have been avoided if the company had leveraged customer review analysis with an AI platform like Keatext.

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hospitality feedback

How Breckenridge Grand Vacations improved their customer experience with text analytics

Breckenridge Grand Vacations used Keatext’s sentiment analysis to gain valuable insights from hospitality feedback and improve experiences.

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hospitality experience

Developing new services people truly want with text analytics

Customer sentiment analysis helps hotels understand customers and develop the hospitality experience, products, and services they want.

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hospitality customer

How to market great hospitality brands with text analytics

Brands can better understand the hospitality customer and improved their experience with AI-powered CX sentiment analysis.

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guest satisfaction

Improve guest satisfaction with customer experience strategies powered by AI

Building a CX strategy that incorporates AI text and sentiment analysis allows hospitality companies to improve guest satisfaction.

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