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Read our product updates, thought leadership, learning modules, and more.

We conquered our first Collision conference

Keatext founder Narjès Boufaden gave a keynote about Keatext’s powerful NLP and sentiment analysis at the Collision Conference in Toronto.

customer review analysis

How data analysis of customer reviews could have helped WOW Air avoid a shut-down

WOW Air’s shutdown could have been avoided if the company had leveraged customer review analysis with an AI platform like Keatext.

hospitality feedback

How Breckenridge Grand Vacations improved their customer experience with text analytics

Breckenridge Grand Vacations used Keatext’s sentiment analysis to gain valuable insights from hospitality feedback and improve experiences.

hospitality experience

Developing new services people truly want with text analytics

Customer sentiment analysis helps hotels understand customers and develop the hospitality experience, products, and services they want.

hospitality customer

How to market great hospitality brands with text analytics

Brands can better understand the hospitality customer and improved their experience with AI-powered CX sentiment analysis.

Improve guest satisfaction with customer experience strategies powered by AI

Building a CX strategy that incorporates AI text and sentiment analysis allows hospitality companies to improve guest satisfaction.

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