FEEDBACK ANALYSIS FOR CX

Keatext has developed a cloud-based platform that interprets customers’ written feedback to enable organizations to audit customer satisfaction, identify new trends, and keep track of the impact of actions affecting the customer experience.

THE FASTEST TIME-TO-INSIGHTS

We understand your world is constantly changing, so we developed technology that uses artificial intelligence to adapt to your business and industry context. Our system instantly discovers new topics and emerging trends without human intervention.

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Join Our Partner Program

Build our text analytics technology directly into your solution. It’s a match made in heaven: you have the data, we help your customers make sense of it. Our solution comes ready-to-integrate so there’s no setup or customization required. 

Featured Customers

Want to Learn More?

The artificial intelligence space can be tough to navigate. That’s why we put together some helpful tutorial videos, ebooks ands other resources to help you learn more about Keatext and the many benefits of text analytics.

Easily integrate Keatext into your existing customer support infrastructure

Plug in or upload

Connect to market-leading CRM’s like Zendesk and Salesforce to give you the shortest time to insights.

Working with CSV files? 

Upload your data to get started fast.

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