Pricing | Keatext

Purpose-Built CX Analytics for Every Growth Stage

From essential text analytics to full-scale enterprise customization, find the right plan to master your customer journey. No matter the plan, our 20 years of expertise are built into every insight.

“Not sure which plan is right? Book a demo and start a free 2-week Proof of Concept with your own data.”

Customer-Centric Businesses Trust Keatext

Basic

$550 USD

/monthly

For small teams or researchers with a
limited volume of reviews or surveys

Pro

$999 USD

/monthly

For ongoing analysis and better control of your customer feedback

Enterprise

From $1650 USD

/monthly

For organizations seeking enterprise-grade insights and analytics

Compare plans

Feature

Basic

$550 USD/monthly

Pro

$999 USD/monthly

Enterprise

From$1650 USD/monthly

Number of records (annual)

Up to 10,000

Up to 20,000

30,000 and up

Number of dashboards

Unlimited

Dashboard editing

Dashboard sharing

Data exploration

Knowledge management

Expert access

Data enrichment

Add on

Focus recommendations

Add on

Report Generation

Multilingual support

CSV integrations

Cloud application integrations

Add on

Web scraping

Add on

^USD550_/month

Up to 10,000 records (annual)
One dashboard
Data exploration
CSV integration

^USD999_/month

Up to 20,000 records (annual)
One dashboard
Dashboard editing
Dashboard sharing
Data exploration
Knowledge management
Data enrichment - Add on
Focus recommendations - Add on
Multi-language support
CSV integration
Cloud application integrations - Add on

from ^USD1650_/month

30,000 records and up (annual)
Unlimited dashboards
Dashboard editing
Dashboard sharing
Data exploration
Knowledge management
Expert access
Data enrichment
Focus recommendations
Report Generation
Multi-language support
CSV integration
Cloud application integrations - Add on
Web scraping - Add on

Add Extra Features

Data Acquisition

From $250 USD/monthly

Collection, preparation, and duplication removal from more than 100 review sites, such as Amazon, Best Buy, Sephora, and more.

Data Connectors

From $150 USD/monthly

Keatext integrates seamlessly with the market’s leading feedback collection platforms. Centralize your data streams from Reputation Management tools, Help Desks, and survey apps.

COOLA Boosts Customer Satisfaction with Zendesk Integration

Chris Gast

VP Customer Experience

“I spent 20 years in SaaS and have honestly never seen this level of service. If you don’t have a voice of the customer solution influencing every corner of your company, Keatext is a brilliant place to start.”

5.0 point

Increase in CSAT score

5.0 point

Increase in CSAT score

Lenovo Analyzes Global Licensee Feedback for 250+ Products

Song Bai

Senior Product Manager

“Before Keatext, getting insights about licensee performance involved a lot of manual work. Keatext’s AI definitely has been an intelligent tool in helping us improve our product quality.”

+250

Products received Automated Reviews

+120K

Comments tracked

How Sampler Reduces Time to Insights by 98%

Alisha Manion

Account Manager

“Even reading through a few hundred ratings and reviews to see what jumps out and what some of the themes are takes a lot of time that we don’t have. Instead of 8 hours, it takes me 10 minutes using Keatext.”

+5,000

Reviews processed in 10 Minutes

98%

Faster time to Insight

Frequently Asked Questions

What about security and privacy?

Your data security is our top priority. Keatext is an enterprise-grade platform that is GDPR compliant and SOC2 certified. Furthermore, we are currently in the process of obtaining ISO 42001 certification (AI Management System). We utilize advanced encryption protocols and rigorous governance practices to ensure your data remains protected, confidential, and compliant with the highest international standards.

Do I need a credit card for my free trial?

We don’t require a credit card. You can gain free access to the platform through a tailored Proof of Concept (PoC). Contact us to [CTA: book a demo] and start exploring your data right away!

Why Keatext?

With Keatext, you can unify all your feedback sources and get a complete understanding of issues, no matter where they’re coming from. Insights from one channel can even reveal further customer experience insights on another channel. Insights from one channel can even reveal further customer experience insights on another channel.

Dashboards Made for You

Get insights instantly with AI-generated reports that identify blind spots, themes, and customer sentiment, all powered by strong analysis of feedback from all your channels like surveys, reviews, and support tickets.

Drivers & Recommendations

Our platform identifies the key drivers of customer satisfaction by centralizing feedback from surveys, reviews, and support tickets into a single analytical engine. By leveraging AI-based recommendations, the system automatically surfaces critical blind spots and emerging themes, transforming raw sentiment into actionable strategic priorities.

Integrations

Integrate Keatext with your survey platform, contact center, and other feedback tools to easily import data for analysis.

Experience Keatext with Us

A demo is the best way to experience Keatext and learn more about how our platform can address your analysis and reporting needs.