We’re all about helping you create actionable CX that goes beyond. Check out what our data analysts, NLP specialists, and AI experts can do.
We’re all about helping you create actionable CX that goes beyond. Check out what our data analysts, NLP specialists, and AI experts can do.
No in-house analysts to mine consumer insights from all the feedback you get? We hear you.
Our team of information scientists has 20+ years of experience in text analytics management and plenty of platform knowledge. So you can quickly and easily kick off a CX program (and work it!) while staying agile and keeping your data private.
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Invested in a chatbot but not seeing ROI? We’re on that.
Our NLP team has 20+ years of experience developing NLP models that understand the meaning of human language. So your response rate goes way up.
And, with a better understanding of customer queries, fewer questions will be sent to your agents. So customers get faster responses (which ups e-commerce sales - a good thing).
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Want your own AI in-house but missing the NLP for CX expertise, team, or tools? We get it.
Accelerate the development of your AI initiatives with our 20+ years in AI, full team of AI engineers and annotators, and proprietary NLP annotation software.
As your AI consultant, we'll enable you to mitigate risks associated with projects while improving the knowledge of your in-house team and keeping expertise within your company.
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