We provide you with actionable insights to help you create successful CX strategies that go beyond. Check out what our data analysts, NLP specialists, and AI experts can do.
Managed services
We provide you with actionable insights to help you create successful CX strategies that go beyond. Check out what our data analysts, NLP specialists, and AI experts can do.
No in-house analysts to mine consumer insights from all the feedback you get? We hear you.
Our team of information scientists has 20+ years of experience in text analytics management and plenty of platform knowledge. So you can quickly and easily kick off a CX program (and work it!) while staying agile and keeping your data private.
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Have you invested in a chatbot but aren't seeing enough return on investment? We'll take care of it.
Our NLP team has over 20 years of experience developing NLP models that understand natural language.
With a better understanding of customer requests, fewer questions will be sent to your agents. Customers get answers faster, increasing online sales.
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Want to develop your own AI in-house but lack the expertise, the team, or the NLP tools for CX? We'll design it.
Accelerate the development of your AI initiatives with our 20+ years of AI experience, full team of AI engineers and annotators, and proprietary NLP annotation software.
As an AI consultant, we enable you to mitigate project risk while enhancing the knowledge of your internal team and maintaining expertise within your organization.
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"When I looked at different solutions, I quickly concluded that Keatext was the best in the business. Not only are they experts in artificial intelligence and feedback interpretation, but their collaborative approach and flexible structure was really impressive. Even now when we need support, they’re immediately responsive. For us, that’s essential."
