Your customer feedback is trying to tell you something.

Keatext removes the tedious work of analyzing customer feedback and helps you instantly find what needs immediate attention to improve your customer experience.

Discover what needs immediate attention from your customer feedback, without the heavy lifting.


    Reduce your analysis time by 98%

    Our AI model analyzes thousands of comments in minutes with no training required. It identifies sentiment and intent and automatically groups similar topics to make your insights easy to navigate.

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    Get a 360º view of your feedback

    Gather all your sources of feedback in one place, where the analysis is entirely up to you. Our dashboard provides an overview of your insights, but you can control your data views to dive as deep as you want into the details.

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    Connect the apps you already use

    Keatext integrates with 400+ apps like Zendesk and Qualtrics to bring you a seamless analysis experience. Insights from your data are available both in real time and at scale when you connect an app.

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    Build customer journey reports

    Insights are just so much better when you can share them with no hassle. Save reports as you go and send out a shareable link when you’re ready to show the world - or just your team - what you found with Keatext.

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Spotlight: Our integrations

Prioritize support tickets in real time

Automate conversational text analysis and enhance CRM processes by easily connecting Zendesk with Keatext.

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Analyze survey responses at scale

Expand your survey horizons with qualitative data analysis powered by Keatext’s Surveymonkey integration.

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We've analyzed millions of comments for our clients:


See how Keatext can make a difference for your customer experience.

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