Parcel carrier Intelcom relies on Keatext’s AI-based text analytics and recommendations to lead the digital transformation of their CX.
Leadership consulting firm Aspire uses Keatext to gain a more complete, data-driven picture of its clients through qualitative data analysis
Lenovo leverages Keatext in its global licensee program to analyze customer feedback, monitor product quality, and standardize onboarding.
COOLA leveraged Keatext’s Zendesk integration for support ticket analysis to improve customer satisfaction by 5 points.
Digital sampling company Sampler leverages Keatext’s AI sentiment analysis using product review data to show clients how their customers feel.
Keatext’s text and sentiment analysis explores ratings and reviews for branches of this top Canadian bank in Montreal and Toronto.
Keatext’s text and sentiment analysis of customer and employee reviews reveals the truth about Bell customer satisfaction.
Keatext decided to dig into customer review data to see what app users are saying about their experience with the COVID Alert app.