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Read our product updates, thought leadership, learning modules, and more.

top 5 sentiment analysis insights

Sentiment Analysis: Top 5 Insights with the Most Impact

Topics, intent, emotion, root causes, and sentiment score are some of the most powerful insights businesses can gain from sentiment analysis.

Why the Customer Journey Is the #1 Source of Truth [Podcast]

Keatext founder and CEO Narjes Boufaden talks about how the customer journey is the single source of truth to improve your business.

review analysis

How Review Data Is Changing Retail [2022 Report]

Review data is the most valuable opportunity for retail brands, and review analysis is the new must-have to stay competitive.

what is predictive analytics

Predictive Analytics: The Future of Customer Experience

Predictive analytics is the new competitive edge if you want to not only monitor and improve but direct and guide customer experiences.

How Aspire Improved Efficiency by 600% [Case Study]

Leadership consulting firm Aspire uses Keatext to gain a more complete, data-driven picture of its clients through qualitative data analysis

what is customer experience

Customer Experience: How to Manage 2022’s Most Important KPI

Customer experience is the number one battleground for brands today, and it’s no longer enough to just keep up – you have to be the best.

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