Category: Artificial Intelligence

AI tools like Coveo help companies deliver the most relevant search answers to improve retail customer experience and engagement.

AI customer experience technology helps companies identify and respond to customer behavior by deriving insights from customer feedback.

Whether it’s hospitality, healthcare, or BFSI, organizations can use AI-powered CX sentiment analysis tools to improve customer experience.

We test a word clouds tool against our own AI text analytics platform. When word clouds are not enough, text analytics fills the gap.